News
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Emotive customer contact through all channels
The classic repeat customer is extinct. No virus is to blame for it, though, just the wide-ranging possibilities of the World Wide Web. Consumers hop from one channel to another. They compare prices on the Internet, receive discount codes on their smartphones, get information on YouTube, follow ...Read more -
Camei bags and accessories – organised by pattern
Plastic bags are passe and so the fabric shopping bag has been making a comeback for years. And since we like to have our bags neat and tidy, the demand for small pouches to store all the little things that would otherwise fly around our bags has also been on the rise. Asia-style flowers ...Read more -
Happy customers spread the word: Here’s how to help them do it
Almost 70% of customers who’ve had a positive customer experience would recommend you to others. They’re ready and willing to give you a shout out in social media, talk about you at dinner with friends, text their co-workers or even call their mother to say you’re great. Problem is, most organiz...Read more -
Move up, strengthen your body, shape your style: 2022 Camei Personnel Sports Games
With the advent of the Beijing Winter Olympic Games, Camei organized the personnel sports games in January and held in a vast beautiful outdoor playground. Winter is coming, everybody moves up, strengthen your body, shape your style. With everyone’s careful discussion and preparation, five...Read more -
New beginning new chapter：The signing ceremony of 2022 annual target responsibility for core position
At the beginning of a new chapter in 2022, in order to achieve Camei’s overall business objectives, improve the enthusiasm of Camei’s core managers and clarify the relationship between responsibilities and rights of various departments, we hereby hold the signing ceremony of 2022 a...Read more -
Solve customer problems and make more sales
The best salespeople don’t try to solve problems for customers. Instead, they solve problems with customers. They learn about problems customers want to solve and outcomes they want to accomplish. They use these insights to shift their focus from products to customer solutions. Focus on results...Read more -
The No. 1 reason why customers stay or leave
Customers are bombarded with more attractive offers all the time. They see better deals based on price, quality or service. Yet those are not the factors that cause them to switch from – or encourage them to stay with – a company, according to new research. Customers rely on their emotional expe...Read more -
Want to improve? Ask yourself these 9 questions
When it’s time to improve the customer experience, ask questions before you take action. This guide will help. Any small effort or all-out initiative to improve the customer experience involves many people — and likely several functions. If your company is highly customer-focused, it might exten...Read more -
Why your salespeople need a kick in the pants
“You may not realize it when it happens, but a kick in the pants may be the best thing in the world for you.” Walt Disney wasn’t necessarily talking to salespeople when he made that statement, but it’s a good message for them. Two categories Salespeople fall into two categories: those who have s...Read more -
5 ways to retain more customers in 2022
Customer experience professionals might be the most valuable players in their company’s success in last year. You hold the key to customer retention. Nearly 60% of the businesses that had to close temporarily due to COVID-19 won’t open again. Many just couldn’t retain the customers they had befo...Read more -
Why customers don’t ask for help when they should
Remember that last disaster a customer brought to you? If only he’d asked for help sooner, you could’ve prevented it, right?! Here’s why customers don’t ask for help when they should – and how you can get them to speak up sooner. You’d think customers would ask for help the moment they need it. ...Read more -
5 ways to show customers thankfulness
Whether 2020 hurt or helped you, customers are the linchpin that kept businesses running. So this could be the most important year ever to thank them. Many businesses struggled to survive this unprecedented year. Others found a niche and powered ahead. In either case, now’s the time to thank the...Read more
